Privacy Policy

Last updated: January 2026

BenchMark AV (“BenchMark AV”, “we”, “our”, or “us”) operates the website www.benchmarkav.ca (the “Site”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name
Email address
Phone number
Company name
Any information you submit through contact forms, email inquiries, or service requests

We may also automatically collect certain non-personal information when you visit our Site, such as:

IP address
Browser type
Device information
Pages visited and time spent on the Site

This information helps us understand how our Site is used and improve its performance.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide requested services
Communicate with you about projects, estimates, or support
Improve our website, services, and customer experience
Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

3. Cookies and Analytics

Our Site may use cookies or similar technologies to enhance functionality and analyze website traffic. You can choose to disable cookies through your browser settings; however, some features of the Site may not function properly as a result.

We may use third-party analytics tools (such as Google Analytics) to better understand how visitors use our Site. These tools may collect information in accordance with their own privacy policies.

4. Disclosure of Information

We may share your personal information only when necessary:

With trusted service providers who assist us in operating our business or website (and who are required to protect your information)
To comply with legal obligations or respond to lawful requests by authorities

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your data.

6. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request corrections to inaccurate or incomplete information
Withdraw consent for certain uses of your information, subject to legal or contractual restrictions

To make a request, please contact us using the information below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

BenchMark AV
Website: www.benchmarkav.ca
Email: info@benchmarkav.ca